Terms of Service
Last updated: February 1, 2026
1. Acceptance of Terms
By accessing or using Naai AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
Naai AI provides a cloud-based salon and spa management platform that includes appointment scheduling, client management, point of sale, marketing tools, and business analytics.
3. Account Registration
To use our services, you must:
- Register for an account with accurate information
- Maintain the security of your account credentials
- Be at least 18 years old
- Have authority to bind your business to these terms
4. Subscription and Billing
Our services are offered on a subscription basis. By subscribing, you agree to:
- Pay the applicable subscription fees
- Automatic renewal unless cancelled
- Provide accurate billing information
5. Acceptable Use
You agree not to:
- Use our services for illegal purposes
- Attempt to gain unauthorized access
- Interfere with the proper functioning of the service
- Upload malicious software or content
- Resell or redistribute our services without permission
6. Data Ownership
You retain ownership of all data you input into our platform. You grant us a license to use this data solely for the purpose of providing our services to you.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability.
8. Limitation of Liability
Naai AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
9. Termination
We may terminate or suspend your account for violations of these terms. You may cancel your subscription at any time through your account settings.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our platform.
11. Contact
For questions about these Terms, please contact us at legal@naaiai.com.